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Creating and managing user accounts
About user accounts
You can add as many users as your system is licensed for. Regular users use regular user licenses and remote users use remote user licenses. You can increase the number of users on your system by purchasing and installing more user licenses. To purchase more licenses, contact your reseller. See Understanding how licenses work for information on user classes and licensing.
Adding a user account
1 Choose Admin > Add User.
You can also create a new user from the List Directory window.
2 Fill in the User Information form.
Editing a user account
1 List and select the user in the administrator's Directory.
2 Click Edit and make changes to the User Information form.
Deleting user accounts
When you delete a user account, any messages sent by the user remain on the server until all links to them expire or are deleted by recipients.
You can delete user accounts in the following ways:
• manual deletion
This is appropriate for a small number of accounts.
1 List and select the user in the administrator's Directory.
2 Click Delete.
• automatic deletion of inactive accounts (account expiry)
Expired accounts are deleted during audit. Each deletion is logged in the server log file. You cannot use this method for users with the Does Not Expire privilege.
1 Choose Admin > System Profile.
2 Specify how long users can be inactive before their accounts expire at "Inactivity limit before deletion" on the User Limits tab.
The value No Limit means there will be no automatic deletion of inactive accounts.
Making a user account unlisted
You may want some user accounts to be hidden in the Directory. This way, other users cannot see the user to address mail to him, and he will not appear in Who’s online. This could be useful for administrators or subadministrators who want to work on the system without distractions.
1 List and select the user in the administrator's Directory.
2 Click Edit to open the User Information form.
3 On the User Information tab, select Unlisted in the Special status section.
Registering user accounts on other volumes
When you register a user, or create a new conference, you can store the user's Mailbox or the conference contents on a volume other than the master volume. The volume status must be full use.
If you do this for one user, Mailboxes for all subsequent users you register will also be stored on this volume. To store change volumes again, you must repeat this procedure.
1 Choose Admin > System Profile.
2 Choose the volume on which you want to store users' Mailboxes at "Create users and conferences on volume" on the Users tab.
3 Add users in the normal way.
Moving existing users to a new volume
When you move an existing user to a new volume, you can do it in a way that the user's private mail will be either lost or retained.
To move an existing account when you are not concerned about preserving the user's private mail:
1 Delete the existing user account.
2 Recreate the account on the new volume.
To move an existing account while preserving the user's private mail:
1 Switch to the new volume for registering users.
2 Add an account for the user on the new volume.
3 Open the user's Desktop on the old volume.
4 Select the Mailbox.
5 Choose Collaborate > Add to Desktop to put a link to the Mailbox on the administrator's Desktop.
6 Open the user's Desktop on the new volume.
7 Drag the link from the administrator's Desktop to the Desktop on the new volume.
8 Drag all mail from the user's old Mailbox to the new one.
All messages will be marked Unread.
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