Use this form to help manage Directory issues. Directory sort order The current language is greyed out to the right. Language code Enter the desired language you want FirstClass to use when it sorts the Directory. For example, a setting of "en" (no quotes) instructs FirstClass to use the English language alphabet. This is also the default value. Crash reporting The current setting is greyed out to the right. Provide reports to the update service Sends crash report logs back to FirstClass to help identify potential issues. Directory rebuild If your Directory becomes damaged, you must rebuild the Directory. If a rebuild does not solve the problem, you should restore the old Directory immediately. Click here to learn about when to perform a rebuild. The date of the last rebuild is indicated. Rebuild Directory on server restart Select to perform a rebuild the next time the server is restarted. Advanced rebuild options Use alternate index Uses a backup index. Remote names and routes are not included in the alternate index. If you select this option, they will be deleted from the Directory. Select this option after a failed rebuild —for example, if the main index to the Directory is damaged. If your rebuild fails when you select this option, the alternate index is also damaged. In this case, you will have to restore your FirstClass network store from a recent backup. Remove duplicates Removes all duplicate entries from the Directory. Select this option if the Directory contains duplicate entries for the same conference or user. Duplicate entries might occur if you have converted a server that is using an older version of the FirstClass server software. This option increases the rebuild time by 25%. Check associated files Checks to make sure that all entries defined in the Directory exist. Occasionally, as a result of a power failure or other problem, the Directory might become inconsistent with the FirstClass network store, so that it contains entries for items no longer in the network store. Select this option if you want the rebuild process to check every entry in the Directory to make sure that the associated files and folders exist. If the files or folders are not found, that entry is deleted from the Directory. Restore old directory Select to restore the directory that existed before the last rebuild.         Warning If you restore an older directory, you will lose all the directory changes since the last rebuild. The results of the rebuild will be displayed on the Server console (Win) or Remote console or log file (Mac and Linux).