Disconnecting users
Some tasks require that you shut down and restart the server. The server requires a restart:
- when installing Open Text Social Workplace component executables
- when performing a full restore of the network store
- after a very large number of folder creates (for example, after adding 5000 users).
With faster processors and more robust systems this shouldn’t be an issue.
This means that you need to disconnect all connected users. Before disconnecting users, it’s a good idea to warn them with a broadcast message, so that they can save any work in progress.
If you want to see who is online before you disconnect all users, choose Collaborate > Who’s Online from the administrator’s Desktop.
To disconnect all users, chose Admin > Control > Logoff All Users.
When you log off all users, everyone except yourself (the administrator account) is logged off immediately.
Disconnecting selected users
If you just need to disconnect particular users:
1 Choose Collaborate > Who’s Online.
2 Select the users to be logged off.
3 Choose Admin > Control > Logoff Selected Users.
When you log off selected users, they are logged off immediately. This can include yourself (the administrator).
Disabling logins
Occasionally, you might need to temporarily disable logins for all users. To do this:
1 Choose Admin > System Profile.
2 Go to the Server tab.
3 Select Disable all logins.
You as administrator can still log in. Other users can’t log in until you re-enable all logins by reversing this procedure or restarting the server.
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