How this help is organized Searching help Navigating help Seeing pictures full size If you can't do everything you read about here Notices Contacting us How this help is organized When you choose Help > Contents, you see a number of help conferences: •       Administration contains information on tasks that must be performed by the FirstClass administrator or subadministrator, including information on Archive Services, Directory Services, and Log Analyzer •       Internet Services contains information on using FirstClass Internet Services •       Customization Tools contains information on using FirstClass Designer and FirstClass Application Services (FCAS) •       Using FirstClass ED contains information about using FirstClass ED •       Client Help contains information on using the FirstClass client •       Web Help contains information on using FirstClass over the web •       ScreenReader Help contains information on using FirstClass with a ScreenReader •       Synchronization contains information on synchronizing FirstClass with handheld and remote devices. •       Administering OTSW contains information on how to manage Open Text Social Workplace. •       Form contains information on how to fill in FirstClass forms You normally open this help directly from a form by choosing Help > Help from the form's menu (or pressing F1). You will see the help that applies to this form. •       Definitions contains a glossary of terms used by FirstClass. There are also links to these definitions within the help documents. Top Searching help You can search for help documents exactly as you search any other FirstClass conference. Open the conference, then choose Edit > Find. For information about how to use the Find form, choose Help > About this Window from the Find form's menu. To search for words within a help document, choose Edit > Find from the document's menu. As an alternative to choosing Edit > Find, you can click this toolbar button: Top Navigating help The following buttons on a help document's toolbar let you move around the help system: Contents Opens the table of contents for this help. Next Replaces the help document you are in with the next one in this series of related documents. Clicking this button is like turning the page in a book. Previous Replaces the help document you are in with the previous one in this series of related documents. Clicking this button is like flipping back a page in a book. Top Seeing pictures full size In some cases, we shrink pictures to make them fit the help window. To see the full-size version of a picture, double-click it. It will open in a separate window. Top If you can't do everything you read about here This help documents all the features available in the FirstClass client based on the server you have installed. When you log in as administrator, ensure that you are running the version of the client that is compatible with the server version. Information that only applies if you have the Unified Communications component of FirstClass is preceded by Top Notices This help is subject to change without notice. Certain features and products described in this help may not be currently available in all geographic regions. Distribution or reproduction of this help in whole or in part must be in accordance with the terms of the License Agreement. All rights reserved. FirstClass, Open Text and other trademarks and the associated logos used herein are trademarks of Open Text Corporation and/or its subsidiary used under license. All other trademarks are property of their respective owners. This software is based in part on the work of the Independent JPEG Group. 11V1: This version of the help applies to FirstClass Version 11.0 and all subsequent versions and modifications until otherwise indicated. Top Contacting us For more information about our products, or to download software, visit our web site at www.firstclass.com. Top