About user groups
User groups give administrators a way to assign privileges and provide access to communities for groups of users at once instead of having to configure each user uniquely. This allows greater control over your Open Text Social Workplace system and makes global changes easy. On a dedicated Open Text Social Workplace server, all users on a system are associated with two or more user groups.
Standard groups
When you install your Open Text Social Workplace server, it automatically creates several standard groups and adds users to them as required.
 WarningDon't delete or rename any of the groups in the Groups folder. Deleting these groups can lead to unpredictable system behavior and system damage. If you delete one by mistake, recreate it immediately with exactly the same name and re.
The following are the standard groups that apply to a dedicated Open Text Social Workplace installation:
Group |
Description |
All Users |
Everyone who logs into your system is a member of the All Users group. Features and permissions set here apply to all of the users on your system. The All Users group will never be listed on the Groups tab of a user's User Information form since all users belong to this group. |
Regular Users |
This group is made up of all users defined as Regular in the Class field of the User Information form. By default, all regular users will have Regular Users listed first in the list of groups to which they belong on the Groups tab of the User Information
form. Regular users can create communities and invite external people to join those communities (peer invitations). Regular users also have an unrestricted Directory view of all other users on the system and can search for, and locate, all but Secret communities. |
Remote Users |
This group is made up of all users defined as Remote in the Class field of the User Information form. By default, all remote users will have Remote Users listed first in the list of groups to which they belong on the Groups tab of the User Information form. Remote
users can't do peer invitations or search for any content other than that which is on their home page. |
Peer Registered Users |
Users created through peer invitations are added to this group. This is a group used purely for identification so that the administrator and/or custodian can search for and locate all users created through the peer invitation process. |
Pending Invite |
This is a temporary group that is added to all users who have been created through the peer invitation process. Once the user logs into the system, they are automatically removed from this group. This group has an expiry period default setting. If a user fails to log in within that expiry period, the account will be deleted. You can change this setting on the Limits tab of the Pending Invite group form by changing the "Inactivity limit before deletion" field. |
Owner |
When a user creates a community, he/she is designated as the owner of that community. You will never see a User Information form with this group in it. It is used to define community permissions. |
Configuration groups
There are two additional groups created by the Open Text Social Workplace installation:
Group |
Description |
Custodian Users |
This is a group that is assigned to the custodian account. Membership in this group provides access to the Custodian application when logged in using the FirstClass client. |
Suspended Users |
Users assigned to this group (usually done through the Custodian application) are prevented from logging into the system. |
Domain name groups
The Open Text Social Workplace administrator can create domain name groups. These are just groups that represent domain names that might be associated with the organization.
During the peer registration process or when created by the custodian, a user is created as a regular user and automatically added to a domain name group if their user ID is an email address containing a domain name that is also a group name.
For example, if there is a domain name called huskyplanes.com and the custodian or a user registers jschmo@huskyplanes.com, that user will be added to the huskyplanes.com group.
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