Analyzing web use statistics Web use analysis settings Setting log time and date preferences Setting the basic web use analysis preferences Setting the web use chart preferences Setting the web use exclusion filtering preferences Setting the IP to Country preferences Viewing the web use analysis The web use analysis summary Viewing the host sites analysis summary Viewing the Operating System analysis summary Viewing the IP address analysis summary Viewing the location analysis summary Viewing the browsers, PDA browsers and robots analysis Viewing the pages analysis Viewing the visits analysis Viewing the home pages analysis Your FirstClass system logs all web user activity in its web use statistics files. The Log Analyzer allows you to run analyses of this activity. Web use analysis settings Web Use analysis preferences control what information is displayed in your web use analyses. To set web use analysis preferences: 1       Open Log Analyzer. 2       Click Settings. 3       Click Web/Voice. 4       Click Web Log. Top Setting log time and date preferences The web use statistics uses the time and date format of the computer where Internet Services is running by default. You must set the Log Analyzer to these formats to ensure its settings are in sync with data in your web use statistics. To set the log time and date preferences: 1       Open the web use settings. 2       Select Log Type / Date and Time. 3       Choose your time and date formats and delimiters at "Time" and "Date" respectively. 4       Click Default to use the default time and date format of the computer Log Analyzer is installed on. Top Setting the basic web use analysis preferences To set the basic analysis preferences for the web use server analysis: 1       Open the web use settings. 2       Select Analysis. 3       Configure what will appear in the web use analysis: Summary tab Select what will be displayed in the analysis summary of the web use analysis. Browser/Robots tab Select what will be displayed on the browser/robots analysis of the web use analysis. Pages tab Select what will be displayed on the pages analysis of the web use analysis. Visits tab Select what will be displayed on the visits analysis of the web use analysis. User Details tab Select what will be displayed on the user details analysis of the web use analysis. Top Setting the web use chart preferences The Web Use Chart preferences set the number of data points displayed on charts in your web use analysis. For example, if you set this value to 5 on any Web Use (bar) Chart, 5 bars would be displayed. To change the number of data points shown per chart: 1       Open the web use settings. 2       Select Web Preferences. 3       Choose or enter the number you desire in the text box. Note If there are more data points to be plotted than there are data points to be displayed per chart, a blue arrow will appear in the right corner of the first chart. Click the arrow to navigate to the remaining data points. Top Setting the web use exclusion filtering preferences Sometimes it is not feasible to display all statistics file information. Use exclusion filtering to exclude unwanted data. To enable exclusion filtering for web statistics: 1       Open the web use settings. 2       Select Filters. 3       Select Enable Exclude Filtering. 4       Choose one of the categories from the dropdown at Categories. 5       Choose the type of data you would like to filter at Type. 6       (optional) Click Add Filter to set up another exclusion filter. Top Setting the IP to Country preferences The IP to Country settings allow you to specify the number of countries you want displayed in your location analysis section of your web use analysis. To set the IP to Country preferences for your web use analyses: 1       Open Log Analyzer. 2       Click Settings. 3       Click Preferences/Schedule. 4       Click Preferences. 5       Select the IP to Country tab. 6       Select Load IP to Country Data to display the countries from which the most internet activity originated. 7       Choose the number of countries displayed in your web use analyses at "Show Top Countries". Viewing the web use analysis To view your web use analysis after processing is complete, click View on the Log Analyzer main window. The web use analysis summary To view the web use analysis summary: 1       Click Summary in the navigation bar in the web use analysis main window. 2       Click the Summary. Number of Host Sites The number of different host sites web users accessed. Number of OS Used The number of different operating systems used by web users who accessed the host sites. Number of IP Addresses The number of different IP addresses of the web users who accessed the host sites. Number of Browsers Used The number of different browsers users logged in using. Number of PDAs The number of different PDA browsers users logged in using. Number of Robots The number of different robots used to access the site. Number of URL Pages The number of different URL pages that were accessed on each host site. Number of Referrals The total number of site referrals conducted by the host sites, or from other sites to your web server. Number of Entry Pages The total number of unique pages used to enter the host site. Number of Exit Pages The total number of unique pages users exited. Number of Home Pages The total number of user homepages hosted by a particular host site. Top Viewing the host sites analysis summary The host sites analysis summary provides an overview of activity among your host sites. To view the host sites analysis summary: 1       Click Summary in the navigation bar in the web use analysis main window. 2       Click Host Sites. Host Sites tab The summary of all host sites accessed and the number and proportion of hits per host site. See the analysis for a particular host site by double clicking that host site name in the list. Host Sites Chart tab The summary chart of the hits per host site. To view the chart with the actual data, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Hourly Table tab The summary of the number of hourly hits to each host site. Hourly Chart Tab The summary chart of the number of hourly hits to each host site. To view the chart with the actual data, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend.  Note If there are more data points to be plotted on your chart than you chose in your web preferences, a blue arrow will appear in the bottom right corner of your summary charts. Click the arrow to view charts of the remaining data points. Top Viewing the Operating System analysis summary The OS analysis summary provides a breakdown of the operating systems used by users who accessed any of the host sites. To view the OS analysis summary: 1       Click Summary in the navigation bar in the web use analysis main window. 2       Click OS. OS Hits Table Summary table of the number and proportion of hits to the host sites originating from different operating systems. OS Hits Chart Summary chart of the hits to the host sites originating from different operating systems. To view the chart with the actual data, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Top Viewing the IP address analysis summary The IP address analysis summary gives an overview of web activity based on IP addresses. To view the IP address analysis summary: 1       Click Summary in the navigation bar in the web use analysis main window. 2       Click IP Address. To view the analysis details for a particular IP address, double-click it: To view the web activity details for a particular IP address, click Details: To view the entry domain, or exit domain in your default browser, click Open Browser: Top Viewing the location analysis summary The location analysis summary displays the number of users who accessed the site by country/region. To view the location analysis summary: 1       Click Summary in the navigation bar in the web use analysis main window. 2       Click Location. Location tab Summary of the number and proportion of hits originating from a particular country. Location Chart tab Summary chart of the proportion of hits originating from a particular country. Top Viewing the browsers, PDA browsers and robots analyses To view the Browsers, PDA Browsers, or Robots analyses: 1       Click Browsers/Robots in the navigation bar in the web use analysis main window. 2       Click Browsers, PDA Browsers, or Robots. Browsers analysis Browsers Table tab Summary of the number and proportion of hits from each browser Browsers Chart tab Summary chart of the hits from browser. To view the chart with the actual number of hits from each browser, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. PDA Browsers analysis PDA Browsers Table tab Summary of the number and proportion of hits from each PDA browser PDA Browsers Chart tab Summary chart of the hits from each PDA browser. To view the chart with the actual number of hits from each PDA browser, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Robots analysis Robots Table tab Summary of the number and proportion of hits from each robot Robots Chart tab Summary chart of the hits from each robot. To view the chart with the actual number of hits from each robot, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Top Viewing the pages analysis Web pages analysis examines the number of hits received for a web page in a given category. To see the pages analysis, click Pages in the navigation bar in the web use analysis main window. •       To view the URLs analysis, click URLs. •       To view the referrals analysis, click Referrals. •       To view the entry pages analysis, click Entry Pages. •       To view the exit pages analysis, click Exit Pages. Top Viewing the visits analyses The visits analyses display the total number of hits received for a specified time interval. To view this: Do this: hourly visits analysis Click Visits in the navigation bar in the web use analysis main window and click the Day button. daily visits analysis Click Visits in the navigation bar in the web use analysis main window and click the Week button. monthly visits analysis Click Visits in the navigation bar in the web use analysis main window and click the Month button. Hourly visits analysis Hourly Hits Table tab Summary of the number and proportion of the total hourly hits received. Hourly Hits Chart tab Summary chart of the total hourly hits received. To view the chart with the actual number of hourly hits, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Daily visits analysis Daily Hits Table tab Summary of the number and proportion of the total daily hits received Daily Hits Chart tab Summary chart of the total daily hits received. To view the chart with the actual number of daily hits, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Monthly visits analysis Monthly Hits Table tab Summary of the number and proportion of the total monthly hits received Monthly Hits Chart tab Summary chart of the total monthly hits received. To view the chart with the actual number of monthly hits, select Actual. To view the chart with proportional data, select Percentage. To show the chart legend, select Show Legend. Top Viewing the home pages analysis The home pages analysis summarizes the number of hits each user home page hosted by one of your host sites received. To view the home pages analysis: 1       Select the User Details tab of the web use analysis main window. 2       Click Home Pages. Top